High consumer lags in metrics services

Incident Report for New Relic Sandbox

Investigating

The issue has been resolved, and services are back up. We're now monitoring the system to ensure stability. If you encounter any further problems, please open a new ticket or update the existing one at #service ticket (438943). Thank you for your patience.

Posted Dec 03, 2025 - 04:05 UTC

This incident affects: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US) and Data Ingest : US (Metric API : US).